Content and Instructional Design

Curriculum Team Lead (Hybrid)

Ho Chi Minh City, Ho Chi Minh City
Work Type: Full Time

Job Description


OOOLAB is a Business-to-Business (B2B) Education Technology (EdTech) company. We provide digital learning solutions through our LearningOS platform.

OOOLAB is looking for Content Team Lead to join our top-tier educational and training content team.

Core Responsibilities

Team-level

  • Planning weekly and daily tasks for team members to meet quality standards and project deadlines
  • Leading daily meetings and check-ins as needed
  • Onboarding and ensuring training for new team members
  • Optimizing QA processes to ensure high-quality deliverables meeting quality standards and project deadlines
  • Responsible for liaising with the other departments as needed
  • Identifying team weaknesses and ensuring professional development training for team members including, but not limited to, Content Designers, Curriculum Developers, and other stakeholders as needed
  • Designing, maintaining, and organizing team databases as needed
  • Creating, updating, and monitoring the quality of new and ongoing processes for the Content Team
  • Track and optimize team members' efficiency and productivity with clear objectives and relevant KPIs as needed
  • Writing and performing quality assurance (QA) checks on educational content

Project-level

  • Assisting with needs assessment and defining deliverables for upcoming and ongoing projects
  • Assisting with project planning including, but not limited to, scope of works, project timelines, and forecasting
  • Tracking processes and projects to ensure quality standards including, but not limited to, production, trainings, architecting, to meet quality standards and project deadlines
  • Coordinating with internal departments and external partners to meet quality standards and project deadlines for deliverables as needed
  • Design and develop high-quality, interactive, and engaging curriculum content for various delivery methods, including eLearning, instructor-led training, and blended learning solutions
  • Incorporate multimedia elements, such as graphics, videos, and simulations, to enhance the learning process
  • Conduct thorough quality assurance reviews to ensure the accuracy and effectiveness of the learning materials, including aesthetics and feel of content, remains consistent throughout the project life cycle
  • Designing, maintaining, and organizing project databases as needed

HR-level

  • Assisting with performance reviews of Content Team members on a regular basis
  • Managing Content Designer schedules, working performance, and disciplinary procedures
  • Assisting with recruitment, screening, interviewing, writing JD's and scope of work as needed
  • Owning internal care to ensure productivity for the Curriculum department and satisfaction of its members
  • Organizing curriculum team bonding events and ongoing team-building activities
  • Assisting with recruiting and onboarding freelance teams for projects as needed
  • Signing purchase orders

What We Look For

  • Master's Degree in Education or related field (English, Linguistics, TESOL, etc.) IELTS score of 7.0+
  • 3+ years teaching experience and 1+ year of curriculum development
  • Demonstrated history of developing instructional content (e.g. placement tests, diagnostic tests, lesson plans, supplementary resources, training materials, etc.) (show us your portfolio!)
  • Project Management experience
  • Accuracy and attention to detail
  • Exceptional creativity and innovation
  • Excellent time management and organizational skills
  • Proactive and Solutions-oriented

Bonus if you have

  • Graphic Design skills and photo-editing software (Ai, Ps, iMovie, Sketch, InDesign, etc.)
  • Experience in International Education (study abroad, International School, etc.)

Bonus If You:

  • Are proficient in eLearning authoring tools, such as Articulate Storyline, Adobe Captivate, H5P, or similar software
  • Speak languages other than English and Vietnamese
  • Are knowledgeable about visual design and have a background in design tools

This Is a Full-Time Position

  • Working hours: 9:30-18:30 (Monday through Friday)
  • The team works remotely on Tuesdays and Thursdays

Why You'll Love Working Here

If you love curriculum development or instructional design and would like to work in a fun, supportive, and open—but challenging—work environment, we would love to hear from you no matter your experience.

Please submit a CV along with a cover letter. A portfolio is desired but not necessary.

Note: Shortlisted candidates will be invited for an interview and asked to complete a performance task.

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