Laboratory (Product & Software Engineering)

Business Analyst/Product Owner

Ho Chi Minh City, Ho Chi Minh City
Work Type: Full Time


The Job

  • Collaborate with developers, partners and customers to build websites and services that meet business and program objectives.
  • Gather business requirements, manage website implementation, and serve as the technical project manager throughout the event lifecycle. This includes but not limited to managing expectations, documenting website features, creating user guides, participating in testing and generally owning user acceptance of new features;
  • Confidence to take the lead on projects while exhibiting the reliability and teamwork required to effectively interface with other areas of the company;
  • Transfer requirement & work closely with the development team to design, validate, and manage the implementation of the solutions to requirements;
  • Maintain the updates of the documents, wireframe developed during the requirement collection, analysis, system/application design;
  • Research and analyze user behaviors from data analytics report to improve the product;
  • Keep updated with new technologies for product, UI/UX trends;
  • Testing: Work in conjunction with the business users and development team/QA team, responsible for the business requirements verification and user acceptance test. Support A/B testing with marketing team;
  • Training: Use obtained knowledge during the requirement analysis and systems/applications implementation to make user guide and deliver user training;
  • Support: assist to deliver the system/applications to users;
  • Reports: user acceptance test reports;

Skills and experience we look for

  • Bachelor’s degree in computer science (or related area) preferred with at least 2 years of solid experience in Software Product Development such as Process, User Experience;
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements;
  • Solid knowledge & experience with Agile methodology both Scrum & Kanban;
  • Good in English communication skills (verbal and written), presentation, reporting & time management skills;
  • Creative and innovative problem solver;
  • Comfortable in a small, intense and high-growth startup environment;
  • Personal integrity, able to work to deadlines and under pressure;
  • Familiar with wireframing software such as Axure, Invision, Balsamiq, etc…;
  • Tech-savvy, interested in new technologies, passionate about software products;
  • Experience in network management and help desk support is appreciated.

Why You'll Love Working Here

  • Competitive salary depending on skills and capabilities;
  • Comfortable working conditions and flexible working time;
  • Friendly and funny colleagues (and free snacks!);
  • Opportunities for promotion, career development, and mentorship;
  • Dynamic, fast-paced, professional, fun, and exciting start-up work environment.

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